Terms & Conditions

Effective Date: August 19, 2025

These Terms & Conditions (“Terms”) govern your access to and use of Carriage House Studio LLC’s (“Carriage House,” “we,” “us,” “our”) services, including fitness classes, memberships, our mobile application, and related offerings (collectively, the “Services”). By purchasing, booking, or participating in our Services, you agree to be bound by these Terms.

1. Services

Carriage House Studio provides strength-based Pilates classes on reformers, along with memberships, class credits, and retail offerings. All scheduling and purchases are managed through our mobile application.

2. Booking, Payments & Cancellations

  • Classes are booked and redeemed through credits. One (1) credit equals one (1) class.

  • Memberships (4x/month, 8x/month, or unlimited) are billed monthly on the purchase date. Certain memberships require a minimum three (3) month commitment.

    • Pre-sale: Memberships purchased during pre-sale will be billed on date of purchase. Membership contract begins on date of first class taken, therefore recurring billing will begin one month after first class is taken.

  • Cancellations: Classes must be canceled at least 12 hours before the scheduled start time to avoid fees.

  • Late Cancel: Cancellations made within 12 hours of class are subject to a $15 fee, but the credit is returned.

  • No-Shows: A missed class without cancellation will result in a $25 fee, and the credit is returned.

3. Memberships & Refunds

  • Memberships are non-refundable and non-transferable.

  • Members may request an account hold (“freeze”) subject to approval.

  • Waitlists are available when classes are at capacity. Placement in a class from a waitlist is not guaranteed.

4. Studio Policies & Safety

  • Late arrivals are not permitted once class has begun.

  • Participants must be 18 years or older.

  • Grip socks are required for participation.

  • Clients are expected to follow all safety guidelines and instructor directions while in the studio.

5. Liability Waiver

Participation in fitness activities involves inherent risks. By attending classes, you voluntarily assume these risks and release Carriage House Studio LLC, its owners, instructors, and affiliates from liability for injury, illness, accident, or related claims. You are encouraged to consult your physician before beginning any new exercise program.

6. Conduct & Termination

Carriage House reserves the right to suspend or terminate memberships if:

  • A client violates these Terms,

  • Engages in disruptive, unsafe, or inappropriate conduct, or

  • Fails to meet payment obligations.

7. Intellectual Property

All photos, videos, logos, and branded materials are the property of Carriage House Studio LLC. They may not be copied, downloaded, distributed, or otherwise used without our express written consent.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey. Any disputes shall be resolved exclusively in the courts located in New Jersey.

9. Amendments

Carriage House may update these Terms periodically. Updates will be effective upon posting. Continued use of the Services after such changes constitutes acceptance of the revised Terms.